In connection with the processing of personal data, in accordance with Art. 13 Regulation (EU) No 2016/679 of the European Parliament and of the Council (GDPR) of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, we provide the following information.
WHO IS THE OPERATOR
The operator and processor of your personal data is the company ML AutoSlužby s.r.o., Bernolákovská 18 / A, 900 28 Ivanka pri Dunaji.
You can contact us by phone at +421 910 911 729, in writing at the above-mentioned company headquarters, or by e-mail info@auto-sluzby.sk.
ROZSAH OSOBNÝCH ÚDAJOV
We strive to minimize the amount of personal data we process with regard to the quality of our services, so that we meet our legal obligations and protect our legitimate interests. We process the personal data of our customers, as well as the personal data of our potential customers who have given us their consent.
We process the following categories of personal data:
- Basic data, which are your name and surname, or Company name, if you are an entrepreneur – natural person (self-employed person)
- Contact details, which are your e-mail, telephone number.
- Information about the use of our products and services, products that you have purchased or are considering purchasing, and so on.
- Records of e-mail and chat communication, records of telephone calls, or other communication with you in electronic or written form.
- Geolocation data, which is geographic data from a computer’s web browser or from mobile applications. This data may be used in terms of the use of cookies.
COOKIES
We use the following types of cookies on this website – cookies are short text files that the browser stores on your computer or device:
- Temporary cookies serve e.g. after logging in to the user identification service for the duration of the login. Without these cookies, some of our services may not work at all or their functionality may be limited. Temporary cookies are automatically deleted when the browser is switched off.
- Permanent cookies are stored in the browser even after the computer is turned off. These cookies are the user’s settings and therefore serve to increase his comfort when using our services, or serve for statistical or advertising purposes.
- Permanent cookies are stored in the browser even after the computer is turned off. These cookies are the user’s settings and therefore serve to increase his comfort when using our services, or serve for statistical or advertising purposes.
The user consents to the use of cookies by clicking on the appropriate box in the bottom bar, which will be displayed on our website. By changing the web browser settings, the user can easily disable the use of cookies at any time, even after granting this consent (including third-party cookies). However, if you disable cookies in your browser, some parts of the site may not work properly.
We use cookies so that we can customize the content for our users. At the same time, they are used for analysis and statistical evaluation of the use of services and content.
PURPOSES OF PERSONAL DATA PROCESSING
We process your personal data mainly for the purpose of preparing business offers, or for communication with you regarding the assignment written by you in the contact form. It can lead to the conclusion of purchase contracts, the subject of which is the supply of our goods and services. This activity consists mainly of receiving and processing orders, issuing invoices and tax documents, registration of payments, sending goods to the selected address under.
In order to properly fulfill all legal obligations, we also process personal data for the purposes of bookkeeping, registry administration, or handling complaints and grievances. In some cases, personal data also need to be processed for the purposes of litigation and extrajudicial debt recovery.
We also process your personal data for the purpose of informing about our products and services within direct marketing.
LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
We process your personal data in accordance with the law, only on the basis of legal bases in cases where:
- The processing of personal data is necessary for the fulfillment of the contract (for example, the purchase contract) and you are a contracting party or you have asked us to take measures before concluding the contract.
- Or the processing of your personal data is necessary within the scope of our legitimate interest, which we pursue and which is primarily the offer and sale of goods and services to our customers.
- Or you have given us your consent for one or more purposes. These may include, in particular, activities related to the supply of goods services, or processing to tailor the offer to your expectations.
CATEGORIES OF BENEFICIARIES
Personal data may be provided during processing to the following categories of recipients:
- courier and transport company,
- marketing agencies and call centers,
- IT service providers and telecommunications operators,
- law firms,
- experts and forensic experts,
- collection companies and executors,
- courts and law enforcement agencies,
- accounting offices, auditors and tax advisors.
PERIOD OF STORAGE OF PERSONAL DATA
With the consent of the person concerned (with the sending of news, discounts and price promotions), we will only process your data until you withdraw your consent.
In the event of a legitimate interest, we will process your personal data, unless you object to the processing, for as long as is justified (eg due to the life cycle of the purchased product or service so that we can offer and provide related products, customer service and services).
In the event of performance of the contract, we will process your personal data for the duration of the contractual relationship, including the warranty and complaint conditions.
In the event of a legal obligation, we will process your personal data for the period required by law. In the case of the Accounting Act, the VAT Act, etc. the period may be 10 years.
YOUR RIGHTS AS THE PERSONS CONCERNED
We are ready to protect your rights when processing your personal data.
You have the right to access your personal data, as well as the right to know for what purpose they are processed, who the recipients of your personal data are, what the processing time is.
You have the right to correct, if your personal information is incorrect or has changed, contact us, we will correct it.
You have the right to delete personal data if it is incorrect or processed illegally.
If your personal data is processed on the basis of consent, you have the right to revoke it at any time, without prejudice to the lawfulness of the processing based on the consent given before its revocation.
You have the right to restrict processing if you wish we will process the data only for the most necessary legal reasons, or not at all.
You have the right to object and automate individual decisions if you find or believe that such processing is illegal or in violation of your rights.
You have the right to the portability of the data, if you wish to transfer it to another operator, we will provide it to you in the appropriate format, unless prevented by other technical or legal obstacles.
Also the right to file a complaint to the supervisory body, which is the Office for Personal Data Protection of the Slovak Republic, with its registered office at Hraničná 12, 820 07 Bratislava 27, Slovak Republic, ID number: 36 064 220, tel. no .: +421 2 3231 3220, https://dataprotection.gov.sk/uoou/.
WHERE AND HOW YOU CAN MAKE YOUR RIGHTS
“You can exercise your rights at ML AutoSlužby s.r.o., Bernolákovská 18 / A, 900 28 Ivanka pri Dunaji.
You can contact us by phone at +421 910 911 729, in writing at the above-mentioned company headquarters, or by e-mail info@auto-sluzby.sk. ”
We will respond to your request free of charge within 30 days. In case of complexity or a large number of applications, we are entitled to extend this period by another 60 days. If this happens, we will inform you of the reasons.
However, if your request is manifestly unfounded or repeated, we are entitled to charge a reasonable administrative fee to cover the costs associated with providing this service.
CONTACT INFORMATION
“You can contact us at ML AutoSlužby s.r.o., Bernolákovská 18 / A, 900 28 Ivanka pri Dunaji.
You can contact us by phone at +421 910 911 729, in writing at the above-mentioned company headquarters, or by e-mail info@auto-sluzby.sk. ”